GRENDLINE RENTAL AGREEMENT

TERMS AND CONDITIONS

1. RENTAL RATE AND EXTRA HOUR are quoted in Ringgit Malaysia. Rental rate are calculated on rate per hour. Daily/Weekly/Monthly. Minimum rental is one day (24 hours). Extra hour shall be charged at 20% of the daily Extra Hours above 6 hours consider full day rate. Rate quoted are subject to change without prior notice.

2. SECURITY DEPOSIT will be paid at the time of booking: MYR100 for small car, MYR200 for Sedan and MPV MYR300 for van, RM350 SUV or Luxury of total rental. The deposit security will be refunded within 3 days
working day AFTER you return the car. If you CANCEL your booking or change the car type after the deposit is made, you Security deposit will be burned and will not be refunded.

3. MILEAGE POLICY Driving area is within a radius of 150KM from Kota Kinabalu town. Driving from Kota Kinabalu to East Coast Sabah (e.g. Kudat,Keningau,Sandakan, Kinabatangan, Lahad Datu, Tawau, Sempurna) or Sarawak will charged MYR500 and subject to company permission.

4. VEHICLE COLLECTION & DELIVERY. Please bring photocopy of your identity card/Passport, driving license or any relevant document to verify you working/home address. During vehicle collection, the hirer is required to check for any damage or missing part to the vehicles. If the hirer found any damage or missing part before collect the vehicle, please inform our staff immediately. Any damage or missing part that is not reported earlier will be considered under the hirer responsibility. Surcharge of MYR50.00 will be imposed when delivery of vehicle is done between 08.00 p.m. to 08.00 a.m. and surcharge may apply for vehicle not returned to the renting location.

5. COLLISION DAMAGE WAIVER (CDW). Collision Damage Waiver is provided to hirer to reduce the excess liability to minimal. For example, should Hirer intentionally or unintentionally cause damage to GRENDLINE TRAVEL Owner’s vehicle, the hirer is liable to pay the excess which can be reduced are per detailed below:

VEHICLE GROUP

660cc > 1300cc

Excess Liability : MYR 2,000

CDW fee : MYR 10 per day rental

Reduced Excess Amount : MYR 500

Balance You Pay for Repair : MYR 1500

1500cc

Excess Liability : MYR 2,500

CDW fee : MYR 15 per day rental

Reduced Excess Amount : MYR 750 

Balance You Pay for Repair : MYR 1,750

1600cc > 1800cc

Excess Liability : MYR 3,000

CDW fee : MYR 20 per day rental

Reduced Excess Amount : MYR 1,000 

Balance You Pay for Repair : MYR 2,000

2000cc

Excess Liability : MYR 5,000

CDW fee : MYR 25 per day rental

Reduced Excess Amount : MYR 2,000 

Balance You Pay for Repair : MYR 3,000

2000cc > 2900cc

Excess Liability : MYR 8,000

CDW fee : MYR 30 per day rental

Reduced Excess Amount : MYR 3,000 

Balance You Pay for Repair : MYR 5,000

3000cc and Above

Excess Liability : MYR 10,000

CDW fee : MYR 35 per day rental

Reduced Excess Amount : MYR 4,000 

Balance You Pay for Repair : MYR 6,000

CDW protection will only take effect by reporting to the Grendline Car Rental Owner as soon as possible in relation to damages or accidents suffered. Loss of the accessories are not covered by vehicle insurance and CDW.

6. FULLY RESPONSIBILITY DAMAGE & ACCIDENT IN RENTAL TENANT. The hirer accept and fully responsibility to such, repair all damage or pay Excess Liability amount with vehicle group. Lost or stolen during the period of Hire. As hirer’s deposit shall be forfeited. Responsibility for any Scratches on a car body, broken/ smash windshield, window glass & wiper, fender, front/rear bumper bend or fall out. Minor/Major damaged on all front & rear lamps, damaged on car seat, damaged on car tires, any missing & damage item relating to the car.

7. Petrol, Parking, Traffic Fine Return of the vehicle with the same level of fuel tank. Not returned with the same level of fuel to the one identified at pick-up time, you will be charged the cost of the missing fuel plus a refueling charge. Hirer is responsible for all parking fee, summons traffic/JPJ/DBKK fine/compound incurred during the rental period.

8. PENALTIES of smoking, drinking alcohol, pets, during & doing indecent things is prohibited inside the car Penalty MYR300. 9. BREAKDOWN CAR or car cannot be turned on during the rental, we will immediately repair the damage if possible, and if the damage cannot be repaired immediately we will change the other car. In the meantime the tenant cannot claim any costs such as fuel on the car, refund or other costs incurred by tenants such as taxi, grab, bus, and others cost. 10. BATTERY DAMAGE caused by careless negligence does not close all electric vehicle switch such as headlamps, night lights, in Vehicle lamps. The cost of buy new battery a car tenant responsibility.

8. PENALTIES of smoking, drinking alcohol, pets, during & doing indecent things is prohibited inside the car Penalty MYR300.

9. BREAKDOWN CAR or car cannot be turned on during the rental, we will immediately repair the damage if possible, and if the damage cannot be repaired immediately we will change the other car. In the meantime the tenant cannot claim any costs such as fuel on the car, refund or other costs incurred by tenants such as taxi, grab, bus, and others cost.

10. BATTERY DAMAGE caused by careless negligence does not close all electric vehicle switch such as headlamps, night lights, in Vehicle lamps. The cost of buy new battery a car tenant responsibility.